-Who We Are-

We are a team of nationally recognized experts in crisis intervention, mental health & de-escalation training. We thrive at the intersection of where criminal justice and behavioral health systems meet.

We specialize in customizing 40-hour Crisis Intervention Training models that rely on collaborative partnerships within local communities.

We offer the premier mental health, de-escalation, and wellness & self-care training for all first responders and behavioral health clinicians.

All our work begins with the individual in mind. We prioritize self-awareness, self-care, and introspection as the structural components of our programs.

Joe Smarro

C.E.O. & Co-Founder

Joe Smarro

CEO &Co-Founder

I tend to live my life based on a series of quotes.

Some of my favorites are:

"I cannot teach anybody anything, I can only make them think."

~ Socrates

"It is impossible for a man to learn what he thinks he already knows." ~ Epictetus

"The happiness of your life depends on the quality of your thoughts." ~ Marcus Aurelius

I believe the best teacher in life, is life. I have learned the best way to connect with people is through sharing your story. I want to share some stories with you, while also providing some valuable content that I have learned to master over the last two decades. I recently completed 20 years of service to the country and my community. I am a decorated combat-veteran marine and former police officer in San Antonio, Texas. The last 11-years of my policing career were spent on a full-time mental health unit. I helped grow that policing unit into a nationally recognized program. I am a (2018) TEDx San Antonio speaker, titled:

I See You. Additionally, I am a main-subject in the Emmy award-winning HBO documentary:

Ernie & Joe: Crisis Cops.

I have learned to use my trauma and journey of discovery to recovery to benefit other people and inspire change. I appreciate you connecting with me and I hope you will enjoy and implement the content we have created for you.



Jesse Trevino, MS, ABD, is a US Marine Corps combat veteran, former police officer, and national criminal justice consultant. During his time as a police officer, Jesse gained experience on patrol, joined the mental health unit, became the cadet training coordinator at the police academy, and promoted to Detective where he joined the Regional Intelligence Division. Before he left the police department he created a nationally recognized threat assessment team that was adopted by the FBI's Behavioral Analysis Unit. Currently, Jesse is a Doctoral student where he will earn his PhD in Criminal Justice.

Jesse Trevino

President & Co-Founder

- How we Help -

  • C.I.T. Training - Discovery, Consulting, Designing, & Implementation

  • Advanced De-escalation Training - Discovery, Consulting, Designing, & Implementation

  • Xfactor Mental Wellness & Resiliency - Specific to First Responders

  • Crisis Communication Course - Specific to Dispatchers & Call-Takers (Telecommunicators)

  • Keynote Presentations - Conferences & Private Events

  • Breakout Sessions - Conferences

  • Audits of Existing Training Programs